Credits and Limits
A credit is a unit used to pay for processing. It is charged per page, not per document: a five-page PDF costs five times as much as a one-page. A portrait photo that exceeds A4 size is counted as multiple pages.
How much a page costs
| Processing mode | Price per page |
|---|---|
| AI + OCR | 3 credits |
| AI extraction (without OCR) | 1 credit |
The mode is switched in settings. OCR provides the model with a machine transcription as support for minor or poor-quality print; it extracts more from scans and photos. Those uploading clean digital PDFs do not need it and can process three times more for the same credits.
What a credit costs and what it doesn’t
A credit is deducted upon upload, for document processing. It costs nothing for:
- opening, viewing, and checking an already processed document,
- correcting values in the form, recalculation, and confirmation,
- downloading the output, even repeatedly and in a different format,
- changing the target format,
- sending to accounting,
- electronic invoice (ISDOC, UBL, ZUGFeRD, XML from Pohoda) — it is read without the model.
When processing fails, credits are refunded. A credit is deducted again only for new processing of the same document with a different type. Exception: if the model selected the type incorrectly, the first new processing is free.
Renewal
Monthly credits come with a subscription and renew according to the date you started it, not on the first day of the month. Unused credits do not carry over to the next period.
Purchased credits work differently — they do not expire and are consumed only after monthly credits are depleted. The Free plan has a one-time allocation of 9 credits, which do not renew.
What happens when they run out
Uploading is refused with a message. Everything else continues to work: documents remain, can be checked, downloaded, and sent. Documents that arrive via email or Telegram are also refused — they do not wait in a queue; you need to resend them.
An email warns you in advance when credits start to run low, and another when they are depleted.
Credits can be purchased on the Pricing page (link Increase limit in the bar above the tabs) and processing continues immediately.
File Size and Page Count
The largest file is governed by the plan: 2 MB on Free, 5 MB on Starter, 10 MB on Business, 20 MB on Scale. Those who have purchased credits have a limit of 20 MB regardless of the plan. A document may have a maximum of 20 pages; longer ones should be split.
Disk Space
In addition to credits, the account has a quota for stored file sizes: 1 GB on Free, 20 GB on Starter, 100 GB on Business, 1 TB on Scale. Photos are compressed upon upload, so regular usage fits within the quota. If it does fill up, uploads will be refused until space is freed — by emptying the trash or deleting old documents. Documents in the trash count towards the quota until the trash is emptied.