Credits and Their Renewal
Monthly Credits
They come with the subscription. They renew based on the date when the subscription started, not on the first of the month — if you started on the seventeenth, they will renew on the seventeenth. The date is visible in the bar above the tabs.
Unused monthly credits expire. They do not carry over to the next period.
The Free plan does not have any monthly credits; a new account receives a one-time 9 credits and then tops up.
Additional Credits
They do not expire. They are used only after the monthly credits run out, so you won't spoil anything by purchasing them in advance. They can be topped up in any amount starting from 30 Kč (2 €, 3 $, 2 £, 10 zł); one credit costs 1 Kč. Those who have purchased additional credits may upload a file up to 20 MB regardless of the subscription plan.
Order of Usage
- Monthly credits of the current period.
- Additional credits.
Credits returned after unsuccessful processing go back among the monthly ones.
Where to See the Balance
In the bar above the tabs, separately for monthly and additional credits. When you hover over it, it shows how many pages can be processed with OCR and without it. In the detail of each document, you can see how many credits it cost.
When They Run Out
Uploading will be refused, whether coming from the app, API, email, or Telegram. A document from email will not be processed and you will get a response stating this; the bot from Telegram will write the reason. After topping up, you can send them again.
Documents that are already in the account can still be checked, downloaded, and sent — there is no charge for that. The recharge is immediate.
To avoid surprises, you will receive an email when the balance drops below one-tenth of the monthly allocation of the plan, and a second one when the credits run out completely.